Good Neighbors conducts business with three major business principles: professionalism, transparency, and sustainability.
We are also committed to the responsibilities as a reliable organization through transparent accounting management and organizational operations.

The information we collect

Good Neighbors is firmly committed to the privacy of every individual who visits our website and to the integrity of our records. This Privacy Policy describes how we collect information on our website and how we use that information. Regardless of how you provide us with your personal information we strive to honor your privacy preferences.

How we may use your personal information

The personal information you provide us when using our website — such as your name, postal address, email address, contact information, credit card information or other information — will be kept strictly confidential and used to support your relationship with Good Neighbors Canada, as well as to notify you of updated information.

If you allow us to, we will use personal information that you submit in an online form to place you on our mailing list for regular updates. If you do not wish to receive such mailings from Good Neighbors, you will have the opportunity at any time to request removal from future mailings by contacting us.

Also, if you allow us to, we will use your submitted email address to place you on our email list. If you do not wish to receive e-mails from us, you will have the opportunity at any time to request removal from future emails by unsubscribing from the list.

Good Neighbors strongly adheres to anti-spam practices in its email outreach. Newsletters sent on our list have easy-to-follow unsubscribe instructions at the bottom of each email, and lists are never shared with any third parties, other than Donor System Management platform.

How we protect your personal information

Good Neighbors takes information security seriously. We regularly review our procedures to ensure that your information is transferred, used, and stored responsibly. Our security measures include, but are not limited to limiting the number of staff with access to your personal information; and electronic and physical security measures.

Credit card security

We accept donations for sponsorship, projects, and other activities online through a secure site. The credit card charges are processed at our office. We have taken the steps required to ensure that our server encrypts your credit card information so that it may be safely transmitted over the Web and processed at our office. Your credit card information will not be released by Good Neighbors for any purpose.

Protection against fraud

Good Neighbors will never ask you to supply bank details via email; send money to support an individual child; provide accommodation for a child; enter into direct personal correspondence with a child without oversight by Good Neighbors.

Note to parents and children

Good Neighbors is concerned about the protection of online privacy for all our website users. We are particularly respectful of the privacy of our young users. We encourage parents to monitor their children’s use of the Internet and to help us protect their privacy by instructing them never to provide personal information on this website or any other without permission. We will never attempt to extract unnecessary information from you, regardless of age.

Good Neighbors welcomes children to learn more about our organization and, where appropriate, participate in our activities. However, we encourage this to be done only with their parents’ knowledge and supervision.

Good Neighbors does not knowingly solicit data from children, nor do we knowingly market to children.


Good Neighbors gives you the opportunity to opt-out of receiving additional information from us at any time. If you do not wish to receive mailings and/or emails from Good Neighbors, you will have the opportunity at any time to request removal from future mailings and/or email by contacting us or unsubscribing from the e-mail list. If you ever experience difficulty removing yourself from our mailing or email lists, please contact Good Neighbors at the information provided at the end of this page.

How you can access or correct your information

If you would like to request access to review, update or change the information you have supplied in any way, feel free to contact Good Neighbors Canada at any time. You can correct factual errors in your personally identifiable information by sending us a request that shows the error. We use this procedure to better safeguard your information. To protect your privacy and security, we will also take steps to verify your identity before providing information or making corrections.

Links to other websites

In order to provide a more comprehensive, interactive, and educational site, this site contains links to other websites. We do our best to carefully choose those sites with which we link, but cannot take responsibility for the practices or content of these sites. We encourage you to review the privacy policies posted on any sites you may visit before providing personal information.


We maintain administrative, technical and physical safeguards to protect against unauthorized disclosure, use, alteration or destruction of the personal information in our possession. When you provide credit card information to make a donation, we use the industry standard for Internet security – Secure Socket Layer (SSL) technology – to help protect the information you provide. This internet encryption standard scrambles data as it travels from your computer to our server. Please note, however, that perfect security does not exist on the Internet. You’ll know that you’re in a secure area of our Web site when a “lock” icon appears on your screen and the “http” portion of our URL address changes to “https.” The “s” stands for “secure.”

Privacy policy changes

If our information practices change at some time in the future, we will post the policy changes to our website to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should regularly review this privacy policy section of our website.

Any changes to this policy will be posted prior to their implementation.

Contacting us about your privacy preferences

If you have any questions regarding this privacy, contact Good Neighbors.

Good Neighbors Canada
1585 Markham Road, Unit 213
ON, M1B 2W1

1 (833) 614-GOOD (4663)